Bernabéu Accessibility – Practical Guide

The renovated infrastructure prioritized inclusive flow while maintaining match atmosphere.

1) Approach & Entry

• Step‑free routes signposted from major metro exits.
• Dedicated assistance point—request guidance or mobility support.

2) Vertical Movement

• Elevator cores positioned to reduce cross‑flow with high density staircases.
• Staff coordination at busy intervals (halftime / final whistle).

3) Seating Policy

4) Sensory Considerations

• Peak noise: anthem & goal celebrations—use ear protection if sensitive.
• LED facade & ribbon displays: brief intense brightness bursts; position accordingly.

5) Restrooms & Facilities

• Accessible restrooms mapped in app / signage—identify nearest before kickoff.
• Water access points—hydration control for comfort.

6) Timing Tips

• Arrive earlier (90 min) for high‑demand matches to smooth assistance requests.
• Exit strategy: delay 10–15 minutes post whistle to avoid surge.

Bottom Line

Plan route + seating early, leverage staff assistance, and modulate noise/light exposure for comfort.